{"id":9573,"date":"2026-04-30T15:21:28","date_gmt":"2026-04-30T15:21:28","guid":{"rendered":"https:\/\/www.saamtowage.com\/canada\/?page_id=9573"},"modified":"2026-06-08T16:08:04","modified_gmt":"2026-06-08T16:08:04","slug":"accessibility-plan-progress","status":"publish","type":"page","link":"https:\/\/www.saamtowage.com\/canada\/accessibility-plan-progress\/","title":{"rendered":"Accessibility Plan Progress"},"content":{"rendered":"[vc_row type=”full_width_content” full_screen_row_position=”middle” column_margin=”default” equal_height=”yes” content_placement=”middle” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” top_padding=”8%” bottom_padding=”10%” left_padding_desktop=”6%” constrain_group_2=”yes” right_padding_desktop=”6%” top_padding_tablet=”20%” top_padding_phone=”25%” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” zindex=”100″ overflow=”visible” 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delay=”500″ offset=”vc_col-md-3″][nectar_cta btn_style=”underline” heading_tag=”h6″ text_color=”#0a0a0a” button_color=”default” button_border_thickness=”0px” link_type=”regular” alignment=”left” alignment_tablet=”default” alignment_phone=”default” display=”block” display_tablet=”inherit” display_phone=”inline-block” link_text=”General” url=”#general” margin_right=”25″][nectar_cta btn_style=”underline” heading_tag=”h6″ text_color=”#0a0a0a” button_color=”default” button_border_thickness=”0px” link_type=”regular” alignment=”left” alignment_tablet=”default” alignment_phone=”default” display=”block” display_tablet=”inherit” display_phone=”inline-block” link_text=”What we improved in 2025″ url=”#improved2025″ margin_right=”25″][nectar_cta btn_style=”underline” heading_tag=”h6″ text_color=”#0a0a0a” button_color=”default” button_border_thickness=”0px” link_type=”regular” alignment=”left” alignment_tablet=”default” alignment_phone=”default” display=”block” display_tablet=”inherit” 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phone_text_alignment=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” row_position=”default” row_position_tablet=”inherit” row_position_phone=”inherit” overflow=”visible” pointer_events=”all”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” centered_text=”true” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” advanced_gradient_angle=”0″ gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” animation_type=”default” enable_animation=”true” animation=”fade-in-from-bottom” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” delay=”200″ gradient_type=”default”][vc_column_text css=”.vc_custom_1780934075616{margin-top: 20px !important;}”]\r\n

Removing Barriers for people with disabilities<\/h3>\r\n

Reporting period: June 2024 to June 2025<\/strong><\/span><\/h4>\r\n[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][vc_column column_padding=”padding-3-percent” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/4″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” animation_type=”default” enable_animation=”true” animation=”grow-in” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][\/vc_column][\/vc_row][vc_row type=”full_width_content” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” left_padding_desktop=”6%” constrain_group_2=”yes” right_padding_desktop=”6%” top_margin=”-5%” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” advanced_gradient_angle=”0″ overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” gradient_type=”default” shape_type=””][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ background_image=”22″ background_image_position=”center bottom” enable_bg_scale=”true” background_image_loading=”default” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” advanced_gradient_angle=”0″ gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” animation_type=”default” enable_animation=”true” animation=”fade-in-from-bottom” mobile_disable_entrance_animation=”true” bg_image_animation=”none” parallax_bg=”true” parallax_bg_speed=”very_subtle” border_type=”simple” column_border_width=”none” column_border_style=”solid” gradient_type=”default” delay=”600″][divider line_type=”No Line” custom_height=”15vh” custom_height_tablet=”70vh” custom_height_phone=”50vh”][\/vc_column][\/vc_row][vc_row type=”in_container” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” id=”general” advanced_gradient_angle=”0″ overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” gradient_type=”default” shape_type=””][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_column_text]\r\n

General<\/h2>\r\n

 <\/p>\r\n

Our commitment<\/strong><\/h3>\r\n

We are committed to creating a workplace where everyone can participate fully and equally.<\/p>\r\n

We work to:<\/p>\r\n

    \r\n
  • Identify and remove barriers<\/li>\r\n
  • Improve accessibility across our workplaces and systems<\/li>\r\n
  • Listen to feedback from employees and community partners<\/li>\r\n<\/ul>\r\n

    This report shares the progress we made in the first year of our Accessibility Plan.<\/p>\r\n

     <\/p>\r\n

    About SAAM Towage Canada<\/strong><\/h3>\r\n

    SAAM Towage Canada provides harbour towage and marine services across British Columbia.<\/p>\r\n

      \r\n
    • Operations in 9 ports across the province<\/strong><\/li>\r\n
    • Fleet of 26 tugboats<\/strong><\/li>\r\n
    • 182 employees<\/strong> as of June 2025<\/li>\r\n<\/ul>\r\n

      We continue to grow while working to ensure our workplaces, systems, and services are accessible to all.<\/p>\r\n

       <\/p>\r\n

      Accessibility Committee<\/strong><\/h3>\r\n

      We have an internal Accessibility Committee that supports the implementation of our Accessibility Plan.<\/p>\r\n

      The committee includes representatives from different areas of the organization, such as Human Resources, Operations, and Safety.<\/p>\r\n

      The committee:<\/p>\r\n

        \r\n
      • Reviews progress on accessibility initiatives<\/li>\r\n
      • Helps identify and remove barriers<\/li>\r\n
      • Supports improvements across our workplaces and systems<\/li>\r\n<\/ul>\r\n

        Our work is also informed by:<\/p>\r\n

          \r\n
        • Feedback from employees with disabilities<\/li>\r\n
        • External consultation, including our partnership with Untapped Accessibility<\/li>\r\n<\/ul>\r\n

          This ensures our actions are guided by both lived experience and expert advice.<\/p>\r\n

           <\/p>\r\n

          A key step in 2025: external accessibility consultation<\/strong><\/h3>\r\n

          In 2025, we partnered with Untapped Accessibility<\/strong> to better understand barriers in our recruitment and workplace practices.<\/p>\r\n

          Through an Accessibility Think Tank, professionals with lived experience of disability reviewed our materials and shared practical recommendations<\/p>\r\n

          This work helped us:<\/p>\r\n

            \r\n
          • Identify barriers more clearly<\/li>\r\n
          • Improve how we communicate about accessibility<\/li>\r\n
          • Take action based on expert and lived experience<\/li>\r\n<\/ul>\r\n

            Many of the improvements below were guided by this consultation.<\/p>\r\n[\/vc_column_text][\/vc_column][\/vc_row][vc_row type=”full_width_content” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” left_padding_desktop=”6%” constrain_group_2=”yes” right_padding_desktop=”6%” top_margin=”-5%” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” advanced_gradient_angle=”0″ overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” gradient_type=”default” shape_type=””][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ background_image=”22″ background_image_position=”center bottom” enable_bg_scale=”true” background_image_loading=”default” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” advanced_gradient_angle=”0″ gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” animation_type=”default” enable_animation=”true” animation=”fade-in-from-bottom” mobile_disable_entrance_animation=”true” bg_image_animation=”none” parallax_bg=”true” parallax_bg_speed=”very_subtle” border_type=”simple” column_border_width=”none” column_border_style=”solid” gradient_type=”default” delay=”600″][divider line_type=”No Line” custom_height=”15vh” custom_height_tablet=”70vh” custom_height_phone=”50vh”][\/vc_column][\/vc_row][vc_row type=”in_container” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” id=”improved2025″ advanced_gradient_angle=”0″ overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” gradient_type=”default” shape_type=””][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_column_text]\r\n

            What we improved in 2025<\/h2>\r\n

             <\/p>\r\n

            Hiring and employment<\/h3>\r\n\r\n
              \r\n
            • Five employees identified as having a disability and participated in feedback activities<\/li>\r\n
            • Our Accessibility Policy is in the final stage of approval<\/li>\r\n
            • Most office-based roles can be adapted to support accessibility needs<\/li>\r\n
            • We improved our recruitment process by:\r\n
                \r\n
              • Adding clear information on interview accommodations<\/strong><\/li>\r\n
              • Including an Equity, Diversity, and Inclusion statement<\/strong> in all job postings<\/li>\r\n<\/ul>\r\n<\/li>\r\n<\/ul>\r\n

                Careers website<\/strong><\/h3>\r\n

                We improved our careers page to make it easier to use and more accessible:<\/p>\r\n

                  \r\n
                • Reorganized content into a clear and logical structure<\/li>\r\n
                • Used consistent headings and formatting<\/li>\r\n
                • Added \u201cBack to top\u201d links to support navigation<\/li>\r\n
                • Made links and buttons easier to identify<\/li>\r\n<\/ul>\r\n

                  We also added clear information about workplace accessibility, including:<\/p>\r\n

                    \r\n
                  • Flexible work options (when possible)<\/li>\r\n
                  • Assistive technology support<\/li>\r\n
                  • Accessible workspaces and meeting options<\/li>\r\n<\/ul>\r\n

                     <\/p>\r\n

                    Physical work environment<\/strong><\/h3>\r\n
                      \r\n
                    • Reviewed accessibility of signage and facilities<\/li>\r\n
                    • Identified areas that need improvement, including tactile and Braille signage<\/li>\r\n
                    • Confirmed accessible features such as wayfinding signage are already in place We are planning upgrades and budget allocation for 2026.<\/li>\r\n<\/ul>\r\n

                      We are also applying accessibility best practices in the design of new office spaces.<\/p>\r\n

                       <\/p>\r\n

                      Digital accessibility<\/strong><\/h3>\r\n
                        \r\n
                      • Trained employees on how to create accessible documents<\/li>\r\n
                      • Added alternative text to many website images<\/li>\r\n
                      • Maintained a responsive and mobile-friendly website<\/li>\r\n<\/ul>\r\n

                        We are continuing to improve:<\/p>\r\n

                          \r\n
                        • Video captions and transcripts<\/li>\r\n
                        • Keyboard navigation<\/li>\r\n
                        • Colour contrast<\/li>\r\n
                        • Form accessibility and user guidance<\/li>\r\n<\/ul>\r\n

                          Accessibility requirements are now included when selecting new systems and tools.<\/p>\r\n

                           <\/p>\r\n

                          Training and communication<\/strong><\/h3>\r\n
                            \r\n
                          • Provided training on accessible and inclusive<\/li>\r\n
                          • Continued accessibility learning through internal training programs<\/li>\r\n
                          • Regularly review policies to improve accessibility<\/li>\r\n<\/ul>\r\n

                             <\/p>\r\n

                            Feedback and consultation<\/strong><\/h3>\r\n

                            We continue to collect feedback in different ways:<\/p>\r\n

                              \r\n
                            • Online feedback form<\/li>\r\n
                            • QR codes in our workplaces<\/li>\r\n
                            • Email and phone<\/li>\r\n<\/ul>\r\n

                              We also:<\/p>\r\n

                                \r\n
                              • Held discussions with employees who identified as having disabilities<\/li>\r\n
                              • Worked with external accessibility experts<\/li>\r\n
                              • Continue to engage with community organizations<\/li>\r\n<\/ul>\r\n[\/vc_column_text][\/vc_column][\/vc_row][vc_row type=”full_width_content” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” left_padding_desktop=”6%” constrain_group_2=”yes” right_padding_desktop=”6%” top_margin=”-5%” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” advanced_gradient_angle=”0″ overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” gradient_type=”default” shape_type=””][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ background_image=”22″ background_image_position=”center bottom” enable_bg_scale=”true” background_image_loading=”default” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” advanced_gradient_angle=”0″ gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” animation_type=”default” enable_animation=”true” animation=”fade-in-from-bottom” mobile_disable_entrance_animation=”true” bg_image_animation=”none” parallax_bg=”true” parallax_bg_speed=”very_subtle” border_type=”simple” column_border_width=”none” column_border_style=”solid” gradient_type=”default” delay=”600″][divider line_type=”No Line” custom_height=”15vh” custom_height_tablet=”70vh” custom_height_phone=”50vh”][\/vc_column][\/vc_row][vc_row type=”in_container” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” id=”working” advanced_gradient_angle=”0″ overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” gradient_type=”default” shape_type=””][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_column_text]\r\n

                                What we are working on next<\/h2>\r\n

                                \u00a0<\/h3>\r\n\r\n

                                Improve website accessibility<\/strong><\/h3>\r\n
                                  \r\n
                                • Make navigation fully accessible for keyboard and assistive technology users<\/li>\r\n
                                • Improve screen reader compatibility<\/li>\r\n
                                • Ensure job postings are easy to navigate and understand<\/li>\r\n<\/ul>\r\n

                                   <\/p>\r\n

                                  Improve video accessibility<\/strong><\/h3>\r\n
                                    \r\n
                                  • Add captions, transcripts, and summaries<\/li>\r\n
                                  • Provide clear and accessible video controls<\/li>\r\n<\/ul>\r\n

                                     <\/p>\r\n

                                    Improve physical accessibility<\/strong><\/h3>\r\n
                                      \r\n
                                    • Add tactile and high-contrast signage<\/li>\r\n
                                    • Continue upgrades based on priority and available resources<\/li>\r\n<\/ul>\r\n

                                       <\/p>\r\n

                                      Strengthen policies and processes<\/strong><\/h3>\r\n
                                        \r\n
                                      • Finalize and publish our Accessibility Policy<\/li>\r\n
                                      • Continue improving procurement and program design<\/li>\r\n<\/ul>\r\n

                                         <\/p>\r\n

                                        Feedback<\/strong><\/h3>\r\n

                                        We welcome your feedback on accessibility.<\/p>\r\n

                                          \r\n
                                        • Email:<\/strong> hrcanada@saamtowage.com<\/li>\r\n
                                        • Phone:<\/strong> 604.251.0219<\/li>\r\n
                                        • Address:<\/strong> 411\u20131930 Pandora Street, Vancouver, BC<\/li>\r\n<\/ul>\r\n

                                          You can request this information in alternative formats.<\/p>\r\n

                                           <\/p>\r\n

                                          Looking ahead<\/strong><\/h3>\r\n

                                          Accessibility is an ongoing effort.<\/p>\r\n

                                          We will continue to:<\/p>\r\n

                                            \r\n
                                          • Reduce barriers<\/li>\r\n
                                          • Improve our workplaces and systems<\/li>\r\n
                                          • Work with employees and experts to guide our actions<\/li>\r\n<\/ul>\r\n

                                            Our goal is a workplace where everyone can contribute and succeed.<\/p>\r\n

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